We offer a Simple Lifetime Warranty on our Eberlestock products. If your product fails due to normal use, we will either repair or replace it, at our option. If we choose to replace the item, it will be with an equal or better product, but we cannot guarantee availability of an identical product.
- We apply a "reasonable man" philosophy when determining normal use. If something tears or breaks because of defects in materials or workmanship, we'll gladly take care of it. But please don't ask us to replace items that are damaged by fire, dog mauling, willful vandalism, etc.
- Items returned for warranty service must be clean. Please don't expect our repair staff to launder your item. Goods soiled with blood or any "mysterious substances" will be refused and returned to the sender.
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